Customer Service Representative | Technical Support
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
The role
Provide inbound customer support for video and cable services via a high-volume onsite call center, diagnosing and resolving technical issues.
Assist customers with billing questions, account updates, and subscriber challenges while delivering timely, accurate solutions.
Participate in 13 weeks of extensive training (Tuesday–Saturday, 10:00 a.m.–7:00 p.m.) before transitioning to post-training shifts.
Post-training schedule runs 1:00 p.m.–10:00 p.m. with two weekdays off; flexibility to work nights, weekends, and holidays.
Bring tech-savvy problem-solving, strong communication, multitasking, and a professional, resilient service mindset.
Requirements include a high school diploma or equivalent and ability to work legally in the U.S. without immigration sponsorship.
Assist customers with billing questions, account updates, and subscriber challenges while delivering timely, accurate solutions.
Participate in 13 weeks of extensive training (Tuesday–Saturday, 10:00 a.m.–7:00 p.m.) before transitioning to post-training shifts.
Post-training schedule runs 1:00 p.m.–10:00 p.m. with two weekdays off; flexibility to work nights, weekends, and holidays.
Bring tech-savvy problem-solving, strong communication, multitasking, and a professional, resilient service mindset.
Requirements include a high school diploma or equivalent and ability to work legally in the U.S. without immigration sponsorship.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
Already have an account? Log in
Similar openings
Other roles that could suit you.