Customer Service Representative | Technical Support
职位介绍
Provide inbound customer support for video and cable services via a high-volume onsite call center, diagnosing and resolving technical issues.
Assist customers with billing questions, account updates, and subscriber challenges while delivering timely, accurate solutions.
Participate in 13 weeks of extensive training (Tuesday–Saturday, 10:00 a.m.–7:00 p.m.) before transitioning to post-training shifts.
Post-training schedule runs 1:00 p.m.–10:00 p.m. with two weekdays off; flexibility to work nights, weekends, and holidays.
Bring tech-savvy problem-solving, strong communication, multitasking, and a professional, resilient service mindset.
Requirements include a high school diploma or equivalent and ability to work legally in the U.S. without immigration sponsorship.
Assist customers with billing questions, account updates, and subscriber challenges while delivering timely, accurate solutions.
Participate in 13 weeks of extensive training (Tuesday–Saturday, 10:00 a.m.–7:00 p.m.) before transitioning to post-training shifts.
Post-training schedule runs 1:00 p.m.–10:00 p.m. with two weekdays off; flexibility to work nights, weekends, and holidays.
Bring tech-savvy problem-solving, strong communication, multitasking, and a professional, resilient service mindset.
Requirements include a high school diploma or equivalent and ability to work legally in the U.S. without immigration sponsorship.
查看完整职位
工作职责、任职要求、技能与福利 — 免费创建账号即可查看。
已有账户？ 登录
相似职位
其他可能适合您的职位。