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Customer Service Representative (Remote)

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The role

As a Benefits Coordinator, educate union members about benefits available through their affiliation with clear, accurate explanations.
Assist members in understanding options and opt-in benefits; sales occur only if the member requests it.
This is a remote role with flexible hours; residents of California are required; no cold calling.
Receive comprehensive training, mentorship, and a defined career path with growth opportunities.
Engage with diverse members across unions and associations, delivering professional, customer-focused service.
Maintain integrity, self-motivation, and strong interpersonal skills to support member success and organizational goals.

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