Content Strategist, Customer Experience & Adoption
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The role
Develop and execute a comprehensive content strategy to enable the Private Pricing Program and drive adoption and growth.
Identify audience segments, analyze needs, and uncover content gaps to create targeted, high-impact assets.
Lead end-to-end content initiatives, collaborating with Sales, Legal, Billing, Contracting, and Partner teams.
Produce concise, customer-focused guidelines, processes, and best practices; manage and continuously enhance the content catalog.
Measure impact with data-driven metrics, optimize for maximum effectiveness, and accelerate deal velocity.
Apply editorial excellence and strong project management to influence stakeholders and deliver on time in a fast-paced environment.
Identify audience segments, analyze needs, and uncover content gaps to create targeted, high-impact assets.
Lead end-to-end content initiatives, collaborating with Sales, Legal, Billing, Contracting, and Partner teams.
Produce concise, customer-focused guidelines, processes, and best practices; manage and continuously enhance the content catalog.
Measure impact with data-driven metrics, optimize for maximum effectiveness, and accelerate deal velocity.
Apply editorial excellence and strong project management to influence stakeholders and deliver on time in a fast-paced environment.
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