Guest Services Manager – Hotel Indigo Liverpool – Liverpool

Lead and oversee daily hotel operations across front office, housekeeping, maintenance and F&B as a Guest Services Manager. Deliver exceptional guest service, drive service standards, and supervise duty manager shifts. Participate in management meetings and develop annual business plans to achieve revenue and profitability targets. Plan, implement, and measure profit enhancement programs with cross-department collaboration. Ensure compliance with health & safety and food hygiene standards; uphold brand service excellence. Flexible shifts available across 365 days; on-the-job training, apprenticeships, and career development opportunities.

Find here the full details of the responsibilities for this role: daily tasks, projects to lead, goals to achieve and scope of work within the team. Everything you need to picture yourself in the role and know exactly what to expect from day one.

Access the technical and interpersonal skills expected by the recruiter, the required experience level, valued qualifications and personal qualities sought. Check at a glance whether your profile matches this opportunity before applying.

Discover what the company offers its employees: remote work policy, health coverage, bonuses, continuous training, work environment and growth opportunities. All the information you need to compare this offer with your expectations and make the right choice.