IT Infrastructure Support Specialist – Wolverhampton

An IT Infrastructure Support Specialist maintains and troubleshoots servers, networks, and storage systems across multiple sites, ensuring high performance and security. The role involves supporting infrastructure projects, monitoring system health, and implementing updates and patches to enhance security and reliability. The specialist provides second and third-line support for escalated issues, collaborates with vendors, and documents technical procedures accurately. They participate in disaster recovery and business continuity planning, supporting infrastructure standards and security policies. Working within a hybrid pattern at Wolverhampton or Banbury, the individual contributes to ongoing infrastructure improvements and project delivery within a dynamic technology team.