Customer Care Representative - Level 1
Cette offre est-elle pour vous ?
Créer mon CV Créez votre CV et découvrez votre pourcentage de correspondance avec ce poste — et avec tous les autres.
Suivez vos candidatures sur mobile L'application Whileresume, gratuite, sur iPhone et Android.
Le poste
Provide outstanding customer care by understanding goals and delivering a comprehensive end-to-end service experience.
Respond to general inquiries via email and phone; demonstrate product knowledge and use electronic catalogs and internal systems (e.g., AS400) to support dealers and territory managers.
Process demo requests, check inventory, and provide accurate product information and pricing.
Handle credits, return authorizations, factory chargebacks, warranty, and replacement orders; submit order changes or cancellations with supervisory support.
Track shipments, process order addendums, research and resolve inquiries, and review daily reports with the team.
Maintain open issue logs, participate in daily check-ins and weekly meetings, and demonstrate strong communication, problem-solving, and MS Office proficiency.
Respond to general inquiries via email and phone; demonstrate product knowledge and use electronic catalogs and internal systems (e.g., AS400) to support dealers and territory managers.
Process demo requests, check inventory, and provide accurate product information and pricing.
Handle credits, return authorizations, factory chargebacks, warranty, and replacement orders; submit order changes or cancellations with supervisory support.
Track shipments, process order addendums, research and resolve inquiries, and review daily reports with the team.
Maintain open issue logs, participate in daily check-ins and weekly meetings, and demonstrate strong communication, problem-solving, and MS Office proficiency.
Voir l'offre en entier
Missions, profil recherché, compétences et avantages — en créant votre compte gratuitement.
ou
Déjà un compte ?
Se connecterCes offres pourraient vous intéresser
Aucune offre vraiment proche pour l'instant — voici les plus récentes.