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Key Account Manager

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The role

The Key Account Manager in London manages a portfolio of strategic commercial clients, ensuring retention and growth of business accounts. The role involves onboarding new clients, developing upsell opportunities, and collaborating with internal teams to maximise customer value. Candidates are expected to have extensive experience in SaaS, digital marketing, or martech environments, with strong negotiation and stakeholder management skills. The position offers opportunities to influence market segmentation strategies and requires occasional travel within the UK and to headquarters. The role emphasises teamwork, ongoing learning, and contributing to company growth through impactful client engagement.

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