Customer Service Representative – Wakefield
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A customer service representative in Wakefield handles inbound calls related to banking disputes, providing excellent support with empathy and professionalism. They follow dispute handling processes, resolve customer queries efficiently, and ensure regulatory compliance. Effective communication skills, accuracy, and the ability to work independently are essential. The role requires dealing with vulnerable customers, supporting various banking channels, and managing complex cases. Technical skills include knowledge of banking procedures, customer relationship management software, and basic numeracy. The position offers full-time hours with options for on-site or remote working after initial training in Glasgow.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.