Business Operations Manager – Cardiff
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A Business Operations Manager in Cardiff is responsible for overseeing the performance of call centres, including meeting financial targets such as revenue and profit margins. The role involves leading multiple teams, developing high-performance cultures, and managing key client relationships. Candidates should possess extensive contact centre experience and demonstrate a proven track record in achieving financial and non-financial targets. Strong leadership, communication, commercial awareness, and call centre technology skills are essential. The professional will work independently, drive process improvements, and contribute to strategic growth initiatives within the organisation. Effective management of operational KPIs and client service levels is also required.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.