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Senior Call Centre Operator - Crisis & Conflict Resolution
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The role
Call Centre Operator:
Answer tenant safety, security, and maintenance concerns via phone calls, collaborating with community teams and emergency services.
Requires 2+ years' experience in high-demand client service, basic fire and safety codes, and bilingual communication.
Must have exceptional interpersonal skills, ability to prioritize
Answer tenant safety, security, and maintenance concerns via phone calls, collaborating with community teams and emergency services.
Requires 2+ years' experience in high-demand client service, basic fire and safety codes, and bilingual communication.
Must have exceptional interpersonal skills, ability to prioritize
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