Key Account Manager
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The role
The Key Account Manager in London will be responsible for managing a portfolio of strategic commercial accounts, ensuring client retention and revenue expansion. They will develop strong relationships with senior decision-makers and understand client needs to identify upselling opportunities. The role involves collaborating with internal teams such as Customer Success to optimise client satisfaction and engagement. Proficiency in SaaS platforms, CRM, and stakeholder management are essential, as is the ability to work in an international, fast-paced setting. The candidate should possess experience in digital or Martech environments, with skills in negotiation and account development. Occasional UK travel is expected for meetings and strategic reviews.
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