Retail Administration Manager
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The role
The Retail Administration Manager supports the retail banking mission by representing retail interests on cross-functional initiatives. Lead and participate in business process improvements, operational projects, and the development of strategic sales initiatives. Serve as a trusted advisor to various groups, reviewing procedures, training content, and participating in testing of retail banking products and processes. Provide administrative support, review operational reports, maintain the SharePoint site, and assist with risk reviews and certifications for bankers and tellers. Collaborate with internal and external stakeholders to implement initiatives and drive effective, efficient retail operations. Bring 10+ years of retail banking experience, leadership ability, and strong communication skills to manage multiple priorities in a dynamic environment.
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