This job has expired
Search other jobs It was posted more than four months ago and is no longer active. It stays available to read; other jobs are waiting on our search engine.
Multi-Site IT Operations Lead – End-User Support
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
Oversee end-user IT support operations across multiple sites, delivering timely and effective technical assistance.
Manage a team of five technicians, providing coaching and optimizing workflows to improve service quality.
Drive continuous improvements in incident, problem, and change management to meet SLA targets.
Enforce security policies and ensure compliance across all user devices and environments.
Partner with stakeholders to define service levels, monitor customer satisfaction, and report performance metrics.
Support IT initiatives, facilitate cross-location collaboration, and contribute to staff development and growth.
Manage a team of five technicians, providing coaching and optimizing workflows to improve service quality.
Drive continuous improvements in incident, problem, and change management to meet SLA targets.
Enforce security policies and ensure compliance across all user devices and environments.
Partner with stakeholders to define service levels, monitor customer satisfaction, and report performance metrics.
Support IT initiatives, facilitate cross-location collaboration, and contribute to staff development and growth.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inThis job is closed — these are open
No closely matching jobs yet — here are the most recent ones.