Customer Service / Key Account Manager

The role involves managing and developing established customer accounts across various sectors such as healthcare, teamwear, and education, while identifying new business opportunities. It requires dealing with customer queries, resolving issues promptly, and coordinating deliveries both domestically and internationally. Candidates must be confident, organised, and possess good communication skills, with a customer-focused attitude. Technical skills include IT literacy and potentially ERP experience, with previous customer service or account management experience advantageous. The position offers scope for career development, responsibility, and progression within a dynamic organisation. The successful applicant will need to learn quickly, work independently, and liaise effectively with internal teams and customers.