Hotel General Manager – New Bedford

The Hotel General Manager is responsible for managing daily guest experiences on a cruise ship, including hospitality, housekeeping, food service, and guest relations. This role supervises the shipboard hotel management team, ensuring adherence to company standards and delivering service excellence. They coordinate operational activities such as staff management, inventory control, and ship inspections, and are the primary contact for guests' needs. The manager must demonstrate leadership, problem-solving skills, and proficiency in hospitality management, and work within a technical environment subject to ship motions. They are expected to be physically capable of performing demanding tasks and living in a maritime setting for extended periods. The position involves long hours, travel, and maintaining safety and service standards at all times.