Client Success Consultant – Leeds

The role involves acting as a key liaison between the company and law firm clients, developing an understanding of their needs and business objectives, and providing expert support to ensure client satisfaction. Responsibilities include analysing client requirements, building strong relationships, gathering feedback, and collaborating with internal teams to improve products and services. The position requires excellent communication, technical, and interpersonal skills, with experience in delivering training and understanding legal regulations. Candidates should have robust knowledge of Microsoft Office, legal practice environments, and the ability to troubleshoot and explain complex solutions. Travelling and a UK driving licence are necessary, with a focus on maintaining positive, long-lasting client relationships in a fast-paced environment.