Key Account Manager

The Key Account Manager in London is responsible for managing and growing a portfolio of strategic Commercial accounts across the UK market, ensuring client retention, satisfaction, and revenue expansion. The role involves onboarding new flagship clients, identifying upsell and cross-sell opportunities, and collaborating with customer success teams to optimise client use cases and platform adoption. The position requires excellent engagement skills with senior decision-makers and a strong understanding of complex organisations and multi-stakeholder processes. Proficiency in CRM tools such as Salesforce, as well as experience in SaaS, digital, or Martech environments, is essential. The role offers autonomy, international collaboration, and opportunities for professional growth in a fast-paced, dynamic setting.