Call Centre Customer Service Advisor – Leeds

A customer service representative in Leeds will act as the first point of contact for customers, assisting them through their selling process via phone, email, and webchat. They will deliver accurate and friendly support, resolve queries from start to finish, and support customers across various channels. The role involves working with different teams to handle complex cases and recording interactions precisely. Candidates should have experience in customer service, retail, or hospitality, and possess strong communication skills. Comfortable with multiple systems and learning new technologies is essential, with previous CRM experience being advantageous. The position offers opportunities to develop skills, work within a growing international organisation, and contribute to sustainability efforts.