Hotel Duty Manager – Harrow

A Duty Manager at Premier Inn in Harrow is responsible for coordinating daily hotel operations across departments such as reception, housekeeping and restaurant to ensure exceptional guest experiences. The role involves leading shift briefings, supporting team members, addressing guest queries, and resolving issues promptly, all while maintaining safety standards and operational efficiency. Strong leadership, decision-making, and communication skills are essential, as well as the ability to stay calm under pressure. No prior hotel experience is required, as training and mentorship are provided, with opportunities to progress into management roles. The position offers permanent employment with guaranteed hours and a comprehensive benefit package. Candidates should be proactive, adaptable, and customer-focused, ready to work flexible hours including evenings and weekends.