IT Support/Compliance Officer – Norwich

The IT Support/Compliance Officer role in Norwich involves managing daily office IT operations, supporting staff and devices, and leading the organisation's cybersecurity certification journey, including Cyber Essentials and ISO 27001. The role includes troubleshooting hardware, software, and connectivity problems, managing devices via Microsoft Intune, and supporting mobile device security. Responsibilities also include maintaining networks, managing user accounts, and supporting security controls and policies for audit readiness. The position requires practical troubleshooting skills, good communication, and familiarity with networking, device management, and security standards. It provides an opportunity for growth in security and compliance within a hands-on environment. The role reports to the CTO and collaborates with senior technical staff, suitable for experienced IT professionals or capable juniors seeking development.