Call Center Customer Service Representative
Cette offre est-elle pour vous ?
Créer mon CV Créez votre CV et découvrez votre pourcentage de correspondance avec ce poste — et avec tous les autres.
Suivez vos candidatures sur mobile L'application Whileresume, gratuite, sur iPhone et Android.
Le poste
Respond to a high volume of customer inquiries via phone, email, and chat in a timely, professional manner.
Resolve complaints and provide accurate information about products and services to ensure customer satisfaction.
Maintain accurate customer records and document interactions, payments, and account activity.
Escalate complex issues to appropriate departments and follow up to ensure complete resolution.
Adhere to PCI compliance when collecting and processing payments and perform end-of-day reconciliation and reporting.
Stay knowledgeable about products, industry trends, and policies while maintaining a patient, empathetic, and customer-centric demeanor.
Resolve complaints and provide accurate information about products and services to ensure customer satisfaction.
Maintain accurate customer records and document interactions, payments, and account activity.
Escalate complex issues to appropriate departments and follow up to ensure complete resolution.
Adhere to PCI compliance when collecting and processing payments and perform end-of-day reconciliation and reporting.
Stay knowledgeable about products, industry trends, and policies while maintaining a patient, empathetic, and customer-centric demeanor.
Voir l'offre en entier
Missions, profil recherché, compétences et avantages — en créant votre compte gratuitement.
ou
Déjà un compte ?
Se connecterCes offres pourraient vous intéresser
Aucune offre vraiment proche pour l'instant — voici les plus récentes.