Account Manager – Front of House Operations

An Account Manager in Birmingham manages and develops a portfolio of hospitality clients and candidates, focusing on delivering exceptional service at high-profile events. They maintain strong relationships through regular onsite communication and support candidates and clients during VIP and large-scale events. The role involves sourcing high-quality candidates, tracking performance metrics, and coordinating with senior leadership to develop strategic plans. Candidates should possess excellent communication skills, a relationship-led approach, and a passion for hospitality. The position requires a proactive attitude, the ability to work in a fast-paced environment, and a solid knowledge of Birmingham's key locations. Technical skills include client management, candidate sourcing, event support, and performance tracking, within a hospitality recruitment context.