Customer Service Advisor – Salford

This role involves managing breakdown calls, assessing cover options, and providing timely, clear communication to customers. Candidates will handle situations end-to-end, from initial contact to resolution, ensuring customer safety and satisfaction. The position requires excellent problem-solving skills, confidence in using multiple systems, and the ability to communicate effectively under pressure. Training is provided, and the role offers flexible shifts, covering early, afternoon, and late hours at Media City headquarters. A proactive approach and client focus are essential for success in this busy, customer-centric environment.