Customer Service Representative – Preston

A Customer Service Representative in Preston plays a vital role in providing efficient assistance to customers during their car rental journey. Responsibilities include managing rental processes, assisting with vehicle delivery and collection, and addressing customer issues. Skills required include excellent communication, attention to detail, and proficiency in administrative tasks and computer systems. The role involves handling customer inquiries via phone and email, and ensuring compliance with operational procedures. Candidates must hold a full driving licence for at least 12 months and possess strong customer service skills. The position offers the opportunity to develop within a recognised leasing company focused on quality service and operational excellence.