Key Account Manager

The Key Account Manager in London is responsible for managing and developing a portfolio of strategic commercial accounts, ensuring client retention and growth. They work closely with internal teams to optimise account performance and identify new opportunities for upselling and cross-selling. The role involves engaging with senior decision-makers at various organisations across the UK, conducting regular reviews, and fostering strong client relationships. The position requires collaboration with customer success, presales, and partner teams to maximise client value and satisfaction. The candidate should possess significant SaaS account management experience, excellent negotiation skills, and the ability to operate within complex organisational structures. The role offers the chance to impact business growth significantly while working within an international, innovative environment.