Cloud Operations Engineer

The Cloud Operations Engineer is responsible for managing and supporting the firm's global cloud infrastructure, focusing on platforms such as Microsoft 365, Google Suite, and cloud AI tools. They act as a subject matter expert for operational escalations, working collaboratively with international teams to resolve complex issues and ensure service stability. The role involves contributing to technical design documentation, supporting service onboarding, and enhancing operational capabilities while adhering to security and compliance standards. They support project execution involving cloud configurations and participate in technology trend analysis to recommend improvements. The position requires effective communication with cross-functional teams, troubleshooting skills, and the ability to operate in a fast-paced, dynamic environment. This role is vital in maintaining resilient, secure, and innovative cloud-based services that align with strategic goals.