Desktop Support Specialist – Skipton

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De functie

The Desktop Support Specialist supports colleagues by resolving technical issues, managing equipment, and deploying software across Head Office, remote, and branch locations. It involves building relationships with users to enhance the IT experience and collaborating with the service desk to optimise support services. Candidates should have experience in 1st or 2nd line support, with a keen interest in technology and data-driven problem solving. Knowledge of Windows 11, Office 365, SCCM, and ITIL is advantageous but not essential. The role offers opportunities for skill development, training, and progression within a collaborative team focused on colleague satisfaction.

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