Customer Service Agent – Leeds

A Customer Service Agent based in Leeds handles customer inquiries related to electrical products via phone and email, offering technical advice and troubleshooting support. The role involves assisting the sales team with product information and order processing to ensure a seamless customer experience. Candidates should possess strong customer service skills, a friendly manner, and a technical background. The position is hybrid, with two days working from home and three in the office. Relevant experience in customer support or technical advisory roles is preferred, with a salary range of £23,000 to £36,000 depending on experience. The role requires at least three years of relevant professional experience and focuses on delivering exceptional service in a fast-growing manufacturing environment.