Operations Manager – Edinburgh

The operations manager oversees all aspects of facilities management at Ocean Terminal in Edinburgh, ensuring smooth daily operations and high safety standards. They manage key supplier contracts, including maintenance and service providers, while developing best practices to improve the centre's performance. The role involves developing risk management policies, coordinating security and emergency procedures, and overseeing utilities and services to optimise costs and quality. The manager also collaborates with tenants to facilitate maintenance and store readiness, and manages the facilities budget aligned with business plans. A strong emphasis is placed on health and safety compliance, team leadership, and effective communication with various stakeholders. The ideal candidate will have experience in retail facilities management, relevant qualifications, and excellent IT and organisational skills.