HR and Employee Services Manager - Leicester

The HR and Employee Services Manager at Next leads the online HR services team, providing support across onboarding, benefits, and employee lifecycle events while ensuring process accuracy and timeliness. They manage workflows in HR systems like Oracle, ensuring payroll and employee data are correctly handled. The role involves developing and improving HR procedures through automation, technology, and best practices to enhance efficiency and service quality. Responsibilities include report preparation, analytics, KPI monitoring, and supporting salary review processes with a focus on confidentiality and accuracy. The manager works collaboratively with other business units to share best practices, optimise HR processes, and support team development, fostering a culture of continuous improvement. This position requires strong communication, technical skills, leadership, and experience in HR coordination and recruitment.