Customer Service Advisor – Bristol

A customer service representative handles calls from clients regarding their life assurance, savings, investments, or pension plans, ensuring a positive customer experience. The role requires strong communication skills, the ability to work under pressure, and proficiency with IT applications and Microsoft Office software. Training will be provided, and experience in financial services is not mandatory, with suitable backgrounds including retail, hospitality, or contact centres. The job involves managing customer queries, providing information, and supporting clients through critical life moments. Candidates should demonstrate empathy, problem-solving skills, and adaptibility to diverse customer needs. The position promotes personal and professional growth within a supportive organisation committed to diversity and inclusion.