Account Manager – Newcastle upon Tyne

The Account Manager will be responsible for converting freemium members to paid, managing renewal and expansion, and building strong, long-term relationships. They will utilise product insights and engagement data to facilitate value-led conversations, ensuring high retention and revenue growth across a global customer base. The role involves collaborating with senior stakeholders and internal teams to optimise account management processes, reporting, and forecasting. Candidates should possess at least two years' experience in account management, with strong commercial judgement and communication skills. The environment is collaborative and values-driven, prioritising trust, kindness, and accountability, with flexible remote working options.