Junior IT Support Specialist – Wallingford

A junior IT support specialist is responsible for assisting with technical issues across hardware, software, networks, and cloud services, working within established standards and procedures. They handle support requests via helpdesk, email, and in person, resolving problems efficiently and professionally. The role involves creating support documentation, troubleshooting hardware and software, and performing routine network maintenance in compliance with ISO 27001 standards. Candidates should have basic knowledge of networks and Active Directory, along with problem-solving abilities and strong communication skills. The position requires a proactive attitude, attention to detail, and the willingness to learn new systems and technologies. It is based in Wallingford, with an office environment emphasising teamwork, technical growth, and high-quality service.