Remote Call Center Operator – Toronto

The role involves handling customer inquiries via phone, email, and chat, providing accurate product and service information, and troubleshooting issues efficiently. Candidates are expected to maintain detailed contact records and collaborate with team members to enhance service quality. The position requires excellent communication, interpersonal, and problem-solving skills, with the ability to work independently and manage multiple software tools simultaneously. Bilingual proficiency in English and Spanish is highly preferred, and a high school diploma or equivalent is required. The role offers flexible working hours, including evenings and weekends, in a remote work environment operating under company policies and compliance standards.