Operations Manager – Newcastle upon Tyne

The Operations Manager is responsible for overseeing all store operations, ensuring high standards of customer service and team performance. They play a key role in achieving operational targets, maintaining safety and legal compliance, and developing talent within the store. The role involves working closely with the management team to implement effective strategies that drive sales and improve store efficiency. Skills required include strong leadership, coaching, and stakeholder management, along with retail experience managing high-turnover operations. The position demands a proactive approach to continuous improvement, relationship building, and performance management within a fast-paced retail environment. They will act as a role model for inclusion, teamwork, and excellent service to ensure store success.