SIAM Manager
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The role
A SIAM Manager oversees the service integration and management function across multi-supplier ecosystems, ensuring effective governance, delivery, and continual service improvement. They manage supplier relationships, oversee service performance, and drive cross-functional collaboration aligned with SIAM principles and ITIL practices. The role involves leading forums, managing risks, and supporting service transitions using tools like ServiceNow. Candidates should possess experience in multi-supplier environments, stakeholder engagement skills, and technical knowledge in service management. The position requires strong leadership, negotiation, problem-solving skills, and the ability to foster a culture of service excellence. This role requires pre-employment security checks and eligibility for security clearance.
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