Customer Service Advisor – Knutsford
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The role
A customer service advisor in Knutsford will handle incoming calls from existing clients, assisting them with product and service information in a lively contact centre environment. They will be responsible for listening to customer needs, identifying solutions, and recommending products such as phones and broadband. The role involves using effective communication skills and problem-solving abilities to ensure customer satisfaction and meet sales targets. Knowledge of telecommunications products, active listening, and ability to work under pressure are key skills for success. The role offers a starting salary with incremental increases, uncapped commission, flexible hours, and additional benefits. It provides opportunities for career growth within the telecommunications industry and values resourcefulness and motivation.
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