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Part-Time Customer Service Advisor – Cardiff

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The role

A part-time Customer Service Advisor position in Cardiff involves handling incoming calls from existing customers to assist with product choices and deals on telecommunications services. The role requires excellent listening and communication skills, as well as technical product knowledge. Employees will join a dynamic team, receiving training to improve customer engagement and product navigation assistance. The position offers flexible hours, uncapped commissions, and various employee benefits, including health services and discounts. Candidates may have background experience in retail or hospitality and should enjoy engaging with customers. This role emphasizes problem-solving abilities and resourcefulness in a customer service and sales environment.

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