Customer Service Advisor – Knutsford
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The role
A customer service advisor in Knutsford, working in a contact centre, provides assistance to existing customers by advising on mobile and broadband products while ensuring excellent listener and communication skills. The role involves handling incoming calls and matching customer needs with suitable tech products, requiring resourcefulness and problem-solving abilities. Candidates should be confident, energetic, and enjoy engaging with people, with previous experience in retail or hospitality preferred. Technical skills include familiarity with telecommunications products and customer relationship management tools. The position offers training, a supportive team environment, and room for progression within the organisation. Flexibility and a range of benefits complement the role, promoting employee wellbeing and development.
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