Customer Account Manager
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The role
A growing financial services organisation is seeking a Customer Account Manager to enhance client relationships and provide exceptional service. The role involves engaging with customers via telephone, understanding their needs, and explaining services clearly. The successful candidate will identify sales opportunities, manage customer information within CRM systems like Salesforce, and work towards individual and team targets. Candidates should have prior experience in customer-facing roles, excellent communication skills, and be comfortable handling multiple enquiries. A proactive and results-driven approach is essential, alongside a customer-focused attitude and strong organisational abilities. The position offers a modern working environment, career development opportunities, and a competitive salary package.
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