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Call Centre Agent – Northampton

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The role

The role involves engaging with customers over the phone to provide advice on products and services, with a focus on building relationships and understanding client needs. No prior sales experience is required, as comprehensive training will be provided to develop knowledge of tech products. The position requires resilience, motivation, and adaptability to handle varied calls and meet targets. Flexibility is supported with options to schedule breaks and take time off as needed, fostering a good work-life balance. The role offers a competitive starting salary of £25,087, increasing to £25,684 after eight months, plus an uncapped commission scheme. It is a full-time, permanent position based at a contact centre in Merthyr Tydfil.

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