Key Account Manager – Alfreton
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The role
The Key Account Manager oversees important client relationships, ensuring service delivery, managing a team of maintenance controllers and utilising performance data to identify improvements and opportunities. They are responsible for maintaining clear communication with clients, resolving issues, and improving overall account performance. The role involves producing performance reports, coordinating with internal teams, and supporting the team through objectives and development reviews. Candidates should have proven experience in fleet operations, logistics, or transport management, along with strong leadership skills and industry knowledge. The position requires a proactive approach to business growth, customer satisfaction, and operational efficiency within the fleet sector.
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