Reservations and Events Coordinator

A Reservations and Events Coordinator based in Bristol supports hotel operations by handling bookings, managing event details, and ensuring smooth guest experiences. They assist clients with individual and group reservations, including meetings and events, from initial enquiry to completion. The role requires strong organisational skills, attention to detail, and proficiency in Microsoft Office applications. It involves collaboration with management and third-party agents to maximise revenue and deliver excellent service. The position demands flexibility, including working evenings, weekends, and bank holidays, with a focus on building rapport and motivating teams. Technical environment includes hotel booking systems, Microsoft Word, and Excel, with a need for professional communication and customer service expertise.