Senior Receptionist, Healthcare

Lead and supervise a busy hospital reception to ensure efficient, safe, and patient-centered service. Serve as the first point of contact for internal and external enquiries, facilitating clear communication between patients and clinical teams. Coordinate daily reception activities and manage patient flow, including updating estimated waiting times for treatment. Provide administrative support to the Sexual Health Service and contribute as a key team member to smooth operations. Promote flexible working, adaptability, and a collaborative ethos within the reception team. Assist with DBS checks as part of pre-employment screening and ensure compliant, professional front desk operations.