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Call Centre Agent – Luton

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The role

The role involves engaging with customers over the phone to assist them in selecting suitable products and services, with no prior sales experience necessary. Candidates should be resilient and motivated, capable of achieving targets, and interested in learning about technology products. The position includes completing a Level 2 NVQ in Customer Service as part of the apprenticeship programme. The role is based at a site offering modern facilities and flexible working options, supporting career progression and development within the company. Benefits include a competitive salary, incentives, discounts, health cover, holiday entitlement, and various staff privileges, fostering a motivating and inclusive work environment.

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