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Account Manager – Customer Service & Sales

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The role

An account manager supports and develops relationships with both new and existing customers, primarily via telephone communication, to understand their specific needs and promote services. They help clients navigate the company's offerings and handle inquiries efficiently, ensuring a positive customer experience throughout the journey. The role involves maintaining accurate customer data using CRM tools like Salesforce, identifying sales opportunities, and working towards sales and customer service targets. Candidates should possess experience in customer-facing roles such as account management or sales, have excellent communication skills, and be comfortable working within target-driven environments. The environment is fast-paced and modern, with opportunities for career growth in a growing business sector.

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