IT Support Analyst – Remote

An IT Support Analyst provides remote technical assistance by managing support tickets, troubleshooting hardware and software issues, and maintaining system records. They set up user accounts and support Microsoft 365 and Windows environments, escalating complex problems when necessary. The role requires strong communication skills and the ability to work independently within a fully remote setting. Candidates should have good knowledge of Microsoft 365 and Windows operating systems and be organised in managing multiple requests. The position offers a supportive team environment, ongoing training, and development opportunities within a growing organisation. Applicants must be UK-based and available to work during regular weekday hours.