Help Desk Support Specialist – Toronto
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A Help Desk Support Specialist provides technical assistance and expertise on applications, operating systems, and devices, supporting both internal teams and external clients. The role involves managing query systems, maintaining technical documentation, and troubleshooting complex issues related to digital systems or websites. Candidates are expected to communicate effectively in English and French, possess strong organisational skills, and manage multiple priorities efficiently. Experience with IVR software, customer service, and support within the public sector are highly valued. The position demands great patience, problem-solving abilities, and clear communication to ensure user satisfaction. Technical skills include familiarity with digital support tools, query tracking systems, and basic system upgrade planning.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.