Practice Secretary
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The role
Serve as the front desk receptionist and clerical support for the Adult Medicine department, delivering courteous and professional patient engagement. Greet patients, screen walk-ins, and assist with screening and routing as needed. Schedule, cancel, and confirm appointments in the electronic system; process referrals and follow-up needs. Handle chart preparation, opening/closing duties, and ensure accurate check-out with after-visit instructions. Prepare and print labels, pull records, and manage X-file appointments as required. Maintain communication with staff via email or internal messaging to support efficient operations.
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